Services

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For Our Partners: Designed for Complexity

At TortTrack, we understand that we are often the primary point of contact for your claimants. Every interaction reflects your firm, your standards, and your commitment to your clients.

Our services are designed to be flexible and scalable, allowing us to adapt to the unique demands of each project while maintaining consistency, care, and accountability. Our partnership includes personalized claimant support and outreach — the kind of hands-on guidance law firms value but often do not have the capacity to manage at scale.

Based on a tailored scope of work, our services may include:

Intake & Screening

  • Strategic lead screening to assess eligibility and alignment with case criteria
  • Completion and management of Plaintiff Fact Sheets (PFS), Plaintiff Profile Forms (PPF), and project-specific questionnaires
  • Public-facing claimant outreach conducted with professionalism and sensitivity
  • Intake documentation organized for efficient review and downstream use

Medical Review & Documentation

  • Medical authorization coordination and comprehensive record retrieval
  • Detailed medical record review with timeline analysis
  • Preparation of clear, organized medical chronologies

Case Management & Retention

  • Collection and verification of government-issued identification
  • Procurement and organization of supporting documentation
  • Structured case file management aligned with litigation workflows
  • Weekly reporting and progress updates providing transparency across your docket

Litigation Readiness Oversight

  • Ongoing review of developing records and factual strength
  • Flagging of high-value cases as documentation matures
  • Support for strategic decision-making through organized, litigation-ready files

Additional Support Services

  • Client skip tracing and location services
  • Project-specific documentation requests
  • Custom reporting based on engagement needs
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For Clients: Defined by Care

You might be wondering why TortTrack is reaching out to you. The answer is simple: your attorneys have made a strategic decision to partner with our specialized pre-litigation team to help prepare your case. We understand it may feel unexpected to hear from someone other than the firm you hired. Please know that we work in close coordination with your attorneys at every step. At TortTrack, our role is to support you through the early stages of your legal claim with clarity, care, and respect. We work closely with your attorneys to gather and organize the essential information needed for your case, allowing them to focus on what they do best: advocating for you.

Our support may include:

  • Clear guidance and communication
    Straightforward explanations of what is needed, why it matters, and what to expect next.
  • Respectful, compassionate outreach
    Professional, sensitivity-trained engagement that reflects care for your experience and circumstances.
  • Assistance with paperwork and records
    Help completing required forms and any documentation needed to support your claim.
  • Careful handling of your information
    Organized, accurate management of your records so your attorneys can focus on fighting for you.

Our goal is to ensure you feel informed, supported, and confident that your case is being handled with care, every step of the way.

TESTIMONIALS

My attorney Joanna was so professional and helpful. I enjoyed working with her and watching her fight for me. Thank you Joanna.

Leronie Everett
Colorado

What happens to you in an accident is not fun. What you need is someone to be there for you. Rob makes sure that you are always happy from the beginning to the end. There is a reason that they are considered some of the best lawyers in the state. You won’t regret your decision when you have such a life changing event. Don’t mess up and hire someone that doesn’t care. Hire Wilhite and there won’t be a regret.

Gaby Mims

From our first conversation, it was evident that the team prioritizes both precision and compassion. They took the time to understand my situation and ensured my case file was complete and submission-ready without unnecessary delays.

Erika O

They treated my case with the same care and urgency as if it were their own.

Samantha F.

Navigating a legal claim for my child felt overwhelming, but they provided clear guidance and handled every detail thoroughly.

Bryan M.

They anticipated questions before I even asked and provided clear direction at every step

Amber S.

They provided continuity and stability during what could have been an uncertain process.

Michelle D.

As a parent, you want to know your child’s case is being taken seriously. Their team gave us that confidence.

Andre L.

They demonstrated both precision and empathy, making me feel supported rather than processed.

Jennifer T.

The team demonstrated both attention to detail and genuine care. I felt confident that my case was handled accurately and professionally.

Michael B.

Professional, efficient, and compassionate – I felt my case was in good hands.

Anton D.

The team's attention to detail and proactive approach gave me peace of mind.

Barbara D.

They took the time to ensure nothing was overlooked, which gave me peace of mind as a parent.

Waylon R.

They walked me through each requirement step by step, making the entire process clear and manageable.

Ryan B.

They demonstrated long-term commitment to my case, which made me feel valued and secure.

Luisa G.

Their steady follow-up and transparency made it easy to stay committed to the process. -

Brianna W.

I was hesitant in the beginning, but their knowledge and organization removed any doubt.

They were patient with my concerns and addressed them directly, which made me comfortable continuing.